"Great letter, way more meticulous at keeping track of this ordeal than I ever could have been.
I think the lesson in all this is that nothing except cash or an open ticket as refund will do for compensation anymore."
"@mikes63737: I swore I would never do business with BofA after I cancelled my checking account with them, following a long string of infuriating fee issues."
"As anyone with a remotely ethnic name will know, even getting gender right on pieces of junk mail is rare, as is spelling.
I can't imagine ever bothering to try and correct this."
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